Return & Exchange Policy

Return & Exchange Policy

At Homivio, we strive to ensure you love every purchase. If you’re not completely satisfied, we’re here to help.

1. Return & Exchange Window

We have a 2-day return/exchange policy, which means you have 2 days after receiving your item to request a return or exchange.

2. Eligibility for Return/Exchange

To be eligible:

  • Item must be unused, unworn, and in the same condition as received
  • Must be in original packaging with tags
  • A receipt or proof of purchase is required

3. Return/Exchange Process

  • Contact our support team within 2 days of delivery
  • Share your order details and reason for return/exchange
  • Once approved, the replacement will be delivered within 7–10 business days

Care Instructions

To maintain the quality and finish of your Homivio product:

  • Wipe gently with a soft, dry or slightly damp cloth
  • Avoid harsh chemicals or abrasive cleaners
  • Keep away from direct sunlight to prevent fading
  • Handle with care and place on stable surfaces
  • Store in a cool, dry place when not in use

Shipping Policy

  • Mumbai Orders: Delivered within 3–4 business days
  • Rest of India: Delivered within 7–10 business days

We partner with reliable courier services to ensure your products reach you safely and on time.

Need Help?

For any return or exchange requests, please contact us: