Return & Exchange Policy

Return Shipping Charges Policy

To ensure a smooth return process, return shipping charges will apply when a product is returned for reasons other than receiving a defective, damaged, or incorrect item.

Product Value Return Shipping Charge
₹1,000 – ₹1,500 ₹200
₹1,501 – ₹2,000 ₹300
₹2,001 – ₹2,500 ₹400
₹2,501 – ₹3,000 ₹450

Important Notes

  • Applicable return shipping charges will be deducted from the refund amount.

  • No return shipping charges will be applied if the product received is damaged, defective, or incorrect.

  • If the product is received broken or damaged during transit, we will provide a replacement product at no additional cost to the customer.

  • Pickup and refund processing will begin only after the return request has been reviewed and approved.

  • Homivio reserves the right to modify or update this Return Shipping Charges Policy at any time without prior notice.